Maintenance Process
Clear steps from request to follow-up
Our Repair Process Steps
Clear, organized steps from request to follow-up
1. Submit Your Request
Call us at 01050888197, message us on WhatsApp, or use the contact form on our website. Our customer service team will collect basic information about your appliance type, the reported issue, and your area.
2. Schedule a Visit
We schedule a visit at a time convenient for you. We offer flexible appointments that fit your daily schedule. We confirm the appointment via text message or WhatsApp a few hours before the visit. We commit to punctuality.
3. Inspection & Diagnosis
The specialized technician performs a thorough, precise inspection of the appliance using modern diagnostic tools. The cause of the problem is accurately identified and the parts that need replacement are determined, if any.
4. Report & Approval
We provide you with a clear report that includes the diagnosis, estimated cost, and expected repair time. We do not start any work without obtaining your full approval of the cost and the required work.
5. The Repair
The technician repairs the appliance using high-quality spare parts and the latest tools. We ensure cleanliness and professionalism during the work and do not cause any damage to the premises.
6. Testing
After the repair, the technician performs comprehensive tests to ensure the appliance is working at full efficiency. We verify all functions to confirm the quality of the repair.
7. Warranty & Follow-up
We provide a written warranty certificate for the completed work. We also conduct a follow-up phone call within days to ensure your satisfaction and that the appliance is working perfectly.
Start Your Repair Process Now
Call us now and let us take care of your home appliances at the highest quality standards.
01050888197